⋆FAQ⋆

Vegan and cruelty free?

All Blood Red Black perfume elixirs are vegan and free from phthalates, parabens and other unwelcome intrusions. Only cruelty free materials are used. No animal testing, no animal-derived ingredients, no exceptions.

Every potion is crafted with intention, safety, and a reverence for what belongs & what does not.

When will sold out perfumes come back in stock?

BloodRedBlack creations are made in small, carefully conjured batches. This means stock is limited, and availability may shift like moonlight on water. As a solitary artisan Sera attends to every detail herself, from formulation to bottling, across multiple labour intensive offerings. As such, restocks may take time.

If something you love has vanished for now, do check back. Batches are crafted in quiet rotation every few weeks to keep the apothecary varied and abundant.

If it is in stock, it’s wise to claim it before it slips away.

Do you accept returns?

Due to the intimate and personal nature of these creations, all sales are final.

Each perfume is a potion. Once it leaves my hands, it cannot return. This ensures the integrity of every bottle and honors the sanctity of scent as a personal ritual.

Should your order arrive damaged or flawed, please reach out within 30 days of delivery, including photographs of the issue.

If you have questions before purchasing, you're welcome to reach out. 

What about Scent Allergens?

Blood Red Black perfumes are crafted with care, but every person's nose and skin are their own delicate alchemy.

If you are sensitive to certain ingredients, please review the listed notes with care or reach out with any concerns before purchasing. While all BRB creations are made with skin safe materials, all bodies respond differently to scent.

It is always wise to patch test before wearing. The senses are powerful things & some potions, however lovely, may not be meant for you. 

Shipping and customs fees

Each order is prepared by hand by Serafina herself, and care takes time. Please allow up to 10 business days for your order to be processed before it sets off into the world.

Once shipped, you’ll receive a tracking number to follow your parcel’s journey from the BloodRedBlack atelier to your door.

For international orders: buyers are responsible for any customs fees, import duties, or taxes required by their country. These charges are determined by your local government and are beyond Serafina’s control.Even if Etsy collects sales tax at checkout this might not include customs charges for your location.

All packages are sent with love and protection but once they depart, their passage is entrusted to the postal spirits. 

Cancellations

Should you need to cancel an order, you may do so within 12 hours of placing it. After that, the ritual has begun and cancellations can no longer be accepted.

If you must part ways with your order, please reach out swiftly, before the spell is cast. 

Care instruction

Your perfumed elixir is more than scent, it is a delicate spell captured in glass.

To preserve its magic, keep your bottle away from direct sunlight and sources of heat, lest the potion fade or unravel. Store it in a cool, dark place, like a hidden alcove or secret drawer.

Handle with gentle hands. A few drops are all it needs to weave its enchantment. 

Do you do PR?

Yes! See Contact page